Coach
Site
Frequently Asked Questions
Questions about CoachSite?
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if you don't find what you're looking for.
For Coaches
For Students
Getting Started
What is CoachSite?
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Is CoachSite free to use?
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What do I need to get set up?
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How do students find my booking page?
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Plans & Billing
What are the plan tiers?
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Can I upgrade or downgrade at any time?
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What happens to my data if I downgrade to Starter?
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What happens if my payment fails?
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Do you offer refunds on subscription fees?
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Payments & Stripe
How do student payments work?
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Does CoachSite take a cut of my lesson revenue?
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Am I responsible for taxes on the payments my students make?
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When do I receive my payouts?
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Classes & Scheduling
What types of classes can I create?
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Can I offer private one-on-one lessons?
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Can I limit class size?
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Can I cancel a specific class?
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How do coupon codes work?
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Students & Enrollment
How do students enroll?
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Can I add students manually?
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How does the credit system work?
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Email & Communication
Will students receive confirmation emails?
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Custom Domains & Elite
Can I use my own domain for my booking site?
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What is the SEO setup call included in Elite?
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Account & Support
I can't log in to my account. What should I do?
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Terms of Use
Privacy Policy
Coach Terms
Cancellation Policy
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